Booking, Cancellation & Studio Policies

We want your experience at Blossom Studios to feel seamless from the moment you book. Please review the following policies before reserving your studio experience.

By completing a booking with Blossom Studios, you acknowledge and agree to these policies.

Booking & Payment

All studio experiences must be reserved in advance.

A booking is confirmed only once full payment has been received. All prices are in Canadian dollars and include applicable taxes unless otherwise stated.

Your reservation is valid only for the date, time and duration selected during booking.

Appointment-Only Studio

Blossom Studios is a private, home-based studio and operates by appointment only.

All visits must be booked and confirmed in advance. We are unable to accommodate walk-ins or unannounced visits.

If you need to visit the studio outside your reserved session for any reason, please contact us in advance to arrange an appointment.

Arrival & Parking

Please plan to be ready to enter the studio at your scheduled start time.

Clients and guests must not park on the property driveway. Street parking is available along the right side of the house and should be used by clients, photographers and other approved guests.

Please park responsibly and be considerate of our neighbours. Do not block neighbouring driveways, sidewalks, fire routes or other vehicles.

Rescheduling

We understand that proposal plans can sometimes change.

Bookings may be rescheduled once at no additional charge when at least 72 hours’ notice is provided, subject to studio availability.

The rescheduled experience must take place within 90 days of the original booking date.

Requests made with less than 72 hours’ notice may not be eligible for rescheduling or studio credit.

Cancellations & Refunds

All bookings are non-refundable.

If you cancel at least 72 hours before your scheduled booking, the amount paid may be issued as studio credit toward another available date within 90 days of the original booking date.

Cancellations made less than 72 hours before the scheduled booking, as well as no-shows, are not eligible for a refund or studio credit.

Studio credits have no cash value and are subject to availability.

Late Arrivals

Your reserved studio time begins and ends at the times stated in your booking.

Please plan your travel and parking accordingly so that you are ready to enter the studio at your scheduled start time.

Late arrival does not extend your scheduled end time, as time is reserved between appointments to reset and prepare the studio for upcoming bookings.

Studio Experience

Your booking provides private use of the reserved Blossom Studios proposal setting for the duration stated in your reservation.

The studio and selected setup will be prepared before your scheduled arrival.

Please do not move, dismantle or modify major décor installations, backdrops, florals, lighting equipment or furniture without permission from Blossom Studios.

Décor and styling may vary slightly from photographs due to product availability, seasonal changes, maintenance or ongoing improvements to the studio. Any such variations will be made while maintaining the overall style and quality of the booked experience.

Photography

Professional photography is not included in the standard Private Proposal Experience unless specifically stated as part of your booking.

You are welcome to bring your own photographer.

Photographers and other approved vendors must follow Blossom Studios’ policies and complete their work within your reserved studio time.

Any additional time required by a photographer is considered part of your booked session and does not extend the scheduled end time.

Guests

Only the number of guests permitted for your selected experience may enter the studio.

Any additional guests must be approved by Blossom Studios in advance.

Children must be supervised by a responsible adult at all times.

The person who made the reservation is responsible for ensuring that their guests and vendors follow these studio policies.

Studio Care & Damages

Please treat the studio, décor, furniture, florals and equipment with care.

The person making the reservation is responsible for damage caused by themselves, their guests or third-party vendors they bring into the studio.

Blossom Studios reserves the right to charge reasonable repair, cleaning or replacement costs for damage beyond normal wear and tear.

Smoking & Prohibited Items

Smoking and vaping are not permitted inside the studio.

Confetti, glitter, smoke devices, adhesives, open flames or other materials that could damage the studio, create excessive cleaning requirements or pose a safety risk may not be used without prior approval from Blossom Studios.

Please contact us before your booking if you are unsure whether something you plan to bring is permitted.

Food & Beverages

Please contact Blossom Studios in advance if you would like to bring food, beverages, a cake, champagne or other refreshments into the studio.

Any approved food or beverages must be handled responsibly. The person making the reservation is responsible for excessive cleaning or damage resulting from food or beverages brought into the studio.

Personal Belongings

Please keep personal belongings with you and ensure that you take everything with you when leaving the studio.

Blossom Studios is not responsible for lost, forgotten or unattended personal property except where responsibility cannot legally be excluded.

Personal Conduct & Safety

Clients and guests are expected to behave respectfully while on the property and to follow reasonable instructions provided by Blossom Studios relating to safety, studio equipment or the property.

Blossom Studios reserves the right to end a session in the event of unsafe, abusive, disruptive or damaging behaviour. Where a session is ended because of such conduct, a refund may not be provided.

Studio-Initiated Changes

In the unlikely event that Blossom Studios is unable to provide your reserved experience due to circumstances affecting the studio, we will make reasonable efforts to offer an alternative date or time.

If Blossom Studios cannot provide the booked experience and a suitable alternative cannot be agreed upon, the amount paid for the affected booking will be refunded.

Agreement to Policies

By completing your reservation and submitting payment, you confirm that you have reviewed and agreed to Blossom Studios’ Booking, Cancellation & Studio Policies.

These policies also apply to guests, photographers and other vendors attending the studio as part of your reservation.

If you have any questions about these policies or an upcoming booking, please contact Blossom Studios before completing your reservation.